Interpreter and Translation Services

Clinical Translation Research Centers (CTRCs)

The CTRC has Kermit, a video remote interpreter, that is available for use to all studies using the CTRC for study visits.

Interpretation is available through Kermit in the following languages: American Sign Language, Spanish, Amharic, Arabic, Armenian, Bengali, Bosnian, Burmese, Cambodian, Cantonese, Croatian, Dari, Farsi, French, Gujarati, Haitian Creole, Hindi, Hmong, Japanese, Karen, Khmer, Kinyarwanda, Korean, Mandarin, Nepali, Pashto, Polish, Brazilian Portuguese, European Portuguese, Punjabi, Romanian, Russian, Serbian, Somali, Swahili, Tagalog, Tigrinya, Turkish, Ukrainian, Urdu, and Certified Deaf Interpreter. 

Kermit can be reserved through the CTRC Scheduler prior to the visit. If using Kermit for the informed consent process, you will need an impartial witness to confirm that research staff verified understanding. Please contact the CTRC Scheduler team to request a translator template if you need to reserve this machine for your visits.

For pricing information, reach out to Diane Branham at [email protected].

For scheduling information, contact your assigned nurse liaison or [email protected].

UCHealth Interpreter / Language Services (UCH login required for access) 

UCHealth provides Qualified Medical Interpreters for all UCHealth patients seen at UCHealth facilities and their family members who have Limited English Proficiency (LEP) or who are deaf at no cost, 24 hours a day, 7 days a week. Staff and providers must use a Qualified Medical Interpreter at every LEP or Deaf patient encounter, unless the caregiver is a Qualified Bilingual Staff member, or the patient declines to use an interpreter. Procedures for requesting an interpreter vary by entity, find more information on The Source using the link above.

Need an informed consent document translated into a different language?

• UCHealth Interpreter and Language Services can help you translate these documents into the following languages: Albanian, Amharic, Arabic, Armenian, Bengali, Cambodian/Khmer, Chinese traditional, Chuukese, Farsi/Persian, German, Gujarati, Haitian Creole, Hebrew, Hindi, Hmong, Ibo, Italian, Japanese, Kinyarwanda, Korean, Kru/Bassa, Marshallese, Nepali, Oromo/Cushite, Polish, Portuguese, Punjabi, Rohingya, Russian, Somali, Spanish, Swahili, Tagalog, Vietnamese, and Yiddish.
• Core languages: Arabic, Korean, Nepali, Russian, Somali, Spanish, Vietnamese
• Non-core languages but commonly translated for UCHealth patients: Burmese, Chinese simplified, French

To request document translation contact Michael Clarkson at [email protected] and include the document needing to be translated, contact information for the author of the document, and cost center. Before translation approval, English versions must be reviewed by HIM, Health Literacy, and/or Marketing and follow branding and style guidelines. Turnaround times vary between 2-6 weeks depending on urgency, length, and complexity of the request.

For more information, reach out to UCH Research Administration at [email protected].

Note: If you have a UCH login but do not have access to The Source, please contact UCH IT Office at 1-720-848-4000.

The Interpreter Network at the Spring Institute 

Visit their website to view the variety of trainings they hold. Bridging the Gap is one of a few other specialized trainings, including a newer BTG in Mental Health interpretation. Contact them at: [email protected].

Junction International 

Need a survey, questionnaire, or other document translated for your research study? Or are you recruiting participants from the community or outside a UCHealth facility and need your IRB approved informed consent document translated? The University of Colorado School of Medicine has a contract with Junction International, a full-service language company, to offer translation services for over 100 languages.

Please reach out to Claudia Waitmen at 646-688-3048 ext. 1001 or [email protected] with any translation requests.

 

Google Translate 

This web-based, free-to-user translation service uses multilingual neural machine translation. As of 2022, it supported 133 languages at various levels. This resource should be used sparingly and only for non-IRB approved, individual participant emails.

COMIRB recommends Interpreters and Translators, Inc. (iTi), a National Minority Supplier Development Council (NMSDC)-certified, minority-owned business, for translation and interpretation services. Specializing in over 250 languages, iTi services include:

• American Sign Language Interpretation
• Interpretation Services in-person, over the phone, or via remote video
• Document translation
• Transcription services
• Digital media localization

For additional information regarding services and pricing, complete the iTi Get In Touch form, or call 800-648-0686.